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iroha YUKI / MIDORI / SAKURA FAQ 

How are iroha items used?
iroha items are luxury massagers designed for self-pleasure.

Are iroha YUKI / MIDORI / SAKURA battery powered?
These iroha products are powered by a rechargeable battery.

Connect USB Cable to Charging Base and connect to power source. Place the iroha on the base to charge.
■Charging Time: Approx. 120min
■Continuous Usage Time: Approx. 90min at full power.

What are the differences between the three products?
Due to their different shapes, each can be used in a different manner.

How does the iroha series differ from products from other brands?

With iroha's pioneering Soft Touch material, they are softer to the touch than any other product on the market, featuring a gentle quality when in contact with skin.

Are they safe and hygienic?
The body of the iroha products is made of bodysafe Silicone.

With iroha's splashproof design, it can be washed with water for easy maintenance.

Can I use iroha products in the bath?
Although the iroha products are water-resistant, they are not submersible, so please refrain from use in a bath or inside water.

Can iroha products be washed with soap?
Don’t forget to remove the sticker covering the air hole at the tip of the item – this allows air to flow out of the item for smooth insertion.
During use, covering this air hole after insertion will create a vacuum on the inside for an exhilarating suction sensation!

There is a cut on the insertion pad, is my item defective?
Please use cold or tepid water to wash the iroha products. For further cleaning, please use a mild or neutral soap.

(WARNING)
※Please do NOT boil or leave inside washing agents for prolonged periods of time.
※Please do NOT use Alcohol or other highly acidic or alkaline cleaners as this may cause damage to the product.If using a toy cleaner, please ensure there is no alcohol content, as this can damage the outer layer of the iroha item. 

Is it ok to use it with lubricants?
Yes! Please be sure to use ONLY water-based lubricants.

(WARNING)
*Please do not use with silicone-based lubricants, or oil-based products such as massage oil or baby oil. Usage of these substances may result in discolouring and/or deformation of the product. 

How do I turn it on?

Press and hold the + button to turn the product on. Press and hold the - button to turn it off.

Are they difficult to use?

Using only two buttons to turn the product ON and OFF and to cycle through power modes, the iroha brand products are simple to use.

How many times can I use an iroha product?

Times may vary according to factors such as usage frequency and conditions, but all iroha products are covered by a 1 year warranty.
Please contact us if you have any questions or feel your product may be defective.

How do I dispose of this product?
Disposal of silicone items and rechargeable batteries differs from location to location, so please contact your local municipality for further information.

I lost my User Manual!
You can download the iroha YUKI / MIDORI / SAKURA User Manual below.
Click here to download User Manual

Why is there a smell when I first open my iroha?
There may be a smell upon first opening the product. However, please rest assured that this smell will not affect your health.
It is from the material used to make the iroha, but will dissipate over time.

My iroha seems to be broken.
If you believe the product is damaged due to factory defect, please submit an inquiry through our Contact Page.

Can I charge the item outside the country of purchase?
We can not recommend nor be held liable for use of the product outside of country of purchase due to differing electricity specifications. Doing so will void your warranty, so please refrain from using outside of the country of purchase.
(Voltage: AC 100~240V, 50/60Hz)

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iroha+ TORI / KUSHI / YORU FAQ 

What are the differences between the new iroha+ and the original three iroha products?
The iroha+ is a powered-up version with new functions.

Featuring the unique softness of the original iroha, the iroha+ has more dynamic shapes and a stronger motor, in a new waterproof structure.

What are the differences in the vibration speeds?
The iroha+ features two stronger speeds that at their highest are 1.5 times stronger than the original irohas, as well as a new pulse pattern.

Is the iroha+ waterproof?
Yes, the iroha+ can be submerged and used in depths of up to 50cm (20").

What are the differences in each design?
Each iroha+ has a structure that lends itself to certain uses.

How does iroha+ differ from other products on the market?
The iroha brand's unique Soft Touch Silicone feels incredible against the skin, with a soft, marhsmallow-like touch.

How does the YORU open?
The YORU's open lips allow you to squeeze inwards. Please do not stretch outwards as this may damage the product.


How do you turn the iroha+ ON?
Please press and hold the + Button to turn ON. You can press and hold the - Button to turn OFF.

Is the iroha+ battery powered?
The iroha+ are powered by a rechargeable battery.

Connect USB Cable to Charging Base and connect to power source. Place the iroha on the base to charge.
■Charging Time: Approx. 120min
■Continuous Usage Time: Approx. 60min at full power.

Can I use the Charging Base and cables I have for the original iroha series?
Yes! The Charging Base and cables for the iroha YUKI, MIDORI and SAKURA are compatible with the iroha+ series, and vice versa.

Are the controls difficult?
The iroha+ uses a simple two-button interface to cycle smoothly through its strengths/patterns. You can cycle backwards and forwards, so it's easy to find the setting you're looking for.

How safe are the iroha+'s materials?
The iroha+ is made of bodysafe Silicone.

Also, due to it being waterproof and easy to wash, the iroha+ is very hygienic.

How do I wash the iroha+?
Please use cold or tepid water to wash. If there are dirty areas please use neutral or mild soap.

(WARNING)
※ Do not boil or wash with hot water.
※※ Do not use any alcoholic toy cleaners as this may damage the product skin.

Is it ok to use it with lubricants?
Yes! Please be sure to use ONLY water-based lubricants.

(WARNING)
*Please do not use with silicone-based lubricants, or oil-based products such as massage oil or baby oil. Usage of these substances may result in discoloring and/or deformation of the product.

Can I use TENGA Brand Lubricants?
The iroha+ is compatible with TENGA's EGG LOTION or PLAY GEL products.

※Product availability may vary by country.

How many times can I use the iroha+?
While this varies on the method of use and maintenance by the user, the iroha+ comes with a 1 Year Warranty.

How do I dispose of the iroha+?
Disposal of silicone items and rechargeable batteries differs from location to location, so please contact your local municipality for further information.

Can I charge the item outside the country of purchase?
We can not recommend nor be held liable for use of the product outside of country of purchase due to differing electricity specifications. Doing so will void your warranty, so please refrain from using outside of the country of purchase.
(Voltage: AC 100~240V, 50/60Hz)

I lost my User Manual!
You can download the iroha+ User Manual here:
iroha+ User Manual

Can I buy separate parts of the iroha+?
Unfortunately, we do not sell parts of the iroha+ separately.
If a part of your iroha is broken or defective, please submit an inquiry through our Contact Page. 

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iroha M&M - MIKAZUKI / MINAMO FAQ 

How do the iroha MIKAZUKI and MINAMO differ from other iroha products?
The original iroha and the iroha+ are made largely for external use.

The iroha mini and iroha stick items are battery-powered items at a lower price.

The iroha MIKAZUKI and MINAMO are iroha's vibrators for women that are insert-able.

*Please note that they should not be inserted anally as the product has no tapered base.

How do the two items differ?
Both the size and shape of the items are different, to allow for a range of sensations. Please choose the one that suits you!

How far do they bend?
The product bends slightly inwards, but it is not completely flexible. Please do not exert any further pressure once the product stops bending.

How do you turn it on/off?
Turn the power on by pressing and holding the large round button. Turn the power off by pressing and holding the small round button.

Are batteries necessary for iroha M&M?
The iroha M&M items are rechargeable.

Connect the supplied cable and place the product in the Charging Case, taking care to properly align the buttons. Close the lid to begin charging..
※Please note that the item will not charge until the lid is completely closed.

■Charging time: Approx. 120 minutes
■Running time: Approx. 90 minutes (At max speed)

How many vibration modes are there for iroha M&M?
iroha M&M has 4 vibration modes.

LOW: Slow, soft vibration; MID: Medium range vibration HIGH: Strong, fast vibration; PULSE: Rhythmic pulsing

Are they difficult to operate?
You can easily control the iroha M&M with two buttons, and finding the setting you want is easy as you can cycle backwards and forwards between settings.

The charging lamp is not on and it is not charging properly.
Please place the iroha in the charging case in the correct position before closing the lid.

(WARNING)
The supplied Charging Case for MIKAZUKI and that of MINAMO differ slightly in shape. Please ensure that you use the appropriate Charging Case for your product.

If your product is still not charging, please submit an inquiry through our Contact Page.

Are iroha M&M safe to use?
iroha M&M uses FDA approved silicone in its products which is harmless to the human body.

iroha M&M is entirely washable, and it is recommended to wash it before and after use to keep clean.

Can I use the iroha M&M in water?
Please clean the product with cold or lukewarm water. Use soap or mild detergent to clean.

(WARNING)

※Please do NOT boil or leave inside washing agents for prolonged periods of time.
※Please do NOT use Alcohol or other highly acidic or alkaline cleaners as this may cause damage to the product.

Is it ok to use it with lubricants?

Yes! Please be sure to use ONLY water-based lubricants.

(WARNING)

*Please do not use with silicone-based lubricants, or oil-based products such as massage oil or baby oil. Usage of these substances may result in discoloring and/or deformation of the product.

How many times can you use iroha M&M?
Times may vary according to factors such as usage frequency and conditions, but both iroha M&M products are covered by a 1 year warranty. If a part of your iroha is broken or defective, please submit an inquiry through our Contact Page.

Can you charge the item overseas?
We can not recommend nor be held liable for use of the product outside of country of purchase due to differing electricity specifications. Doing so will void your warranty, so please refrain from using outside of the country of purchase.

(Voltage: AC 100~240V, 50/60Hz)

How should I dispose of these items?
Disposal of silicone items and rechargeable batteries differs from location to location, so please contact your local municipality for further information.

I lost my User Manual!
The instruction manual data can be downloaded here.
iroha instruction manual

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iroha temari (MIZU・KAZÉ・HANA) FAQ 

What differences are there between the iroha temari and other iroha brand items?
Within the iroha brand, there are external-use / insertable items, as well as battery-powered / rechargeable items. The iroha temari is an external-use, rechargeable item. At its highest setting, it is the strongest item of the iroha brand. It features a structure that reduces vibration transmission to the user's hand, so you can truly lose yourself in the experience.

Are there any functional differences between the colours?
The colors are purely for aesthetic difference, so please choose the color you like the most!

Can I use the iroha temari in the bath?
The iroha temari is fully waterproof up to 50cm (Approx. 19.65 inches.)
Please do not expose to strong water currents or depths over 50cm.

Do I need to buy batteries for the iroha temari?
The iroha temari is a rechargeable item and does not require additional batteries for use.
To charge, attach the included USB Cable to the Magnetic Terminal on the product and connect the USB terminal to a USB port connected to a PC or wall-plug adapter.

■ Charging Time: Approx. 120 min (5V1A Lithium Ion Polymer Battery)
■ Running Time: Approx. 90 min (Full Power)

How do I turn the product on?

Push & Hold Button on Base of Product for 3 seconds to turn ON/OFF.

※ Pressing and holding the button during charging will make the item vibrate for 1 second before automatically turning off. Attempting to charge the item during vibration will turn on the charging lamp and the item will turn off.

How many vibration modes does the iroha temari have?
The iroha temari features 4 strengths of vibration and two pulse patterns, making a total of 6 vibration modes.

After turning the item on by pressing and holding the button at the base of the product, press the button to cycle through vibration modes.

How hygienic is the iroha temari?

The iroha temari is waterproof, meaning you can clean it easily with water. Please clean before and after every use. Pat dry and place the Cap on the item, then store in a hygienic place.

Can I wash the iroha temari with soap?
Please wash with cold or tepid water. If using soap, please use only a mild, neutral soap.

※ Do not clean with hot water. Do not place in hot or cold water for extended periods of time.
※ Do not clean with alcohol or highly acidic/alkaline cleaners. This may cause disfiguration of product.

Can I use the product with lubricants, lotions or oils?

Please only use water-based lubricants with the iroha temari.

(Caution)
※ Do not use with silicone-based lubricants, massage oils or other oils such as baby oils. This could lead to product damage, discoloration or deformation of product, and will void product warranty.

How many times can I use the iroha temari?
Product longevity varies with frequency and intensity of use. The iroha temari includes our one-year warranty, so please contact us should you find any problems with the item.

I just bought the product, but I think it might be broken.
Please look over the Troubleshooting tips in the User Manual.

If this does not resolve the issue, please contact us. (the iroha temari is covered by a 1 Year Warranty.)

How should I dispose of this product?
Please dispose of the item according to your local disposal laws and regulations.

I have lost the User Manual.
You can download the User Manual here (pdf).
Click here to download.


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iroha mini (Fuji-Lemon, Ume-Anzu, Sora-Mikan) FAQ 

Does the iroha mini require batteries?
The iroha mini runs on a single AAA battery.

※Product includes tester battery.
■Runs for approx. 5 hours.

Can the iroha mini be used in the bath?
The iroha mini is waterproof up to 50cm (20"). Please keep away from strong water pressure.

How do you turn the iroha mini ON?
Simply press the power button once to turn on, and again to turn off.

How many vibration modes does the iroha mini have?
The iroha mini is a simple one-speed, one-pattern vibrator.

How hygienic is the iroha mini?
The iroha mini is waterproof up to 50cm (20"), so you can easily wash the item before and after every use.

I've just bought my iroha mini but it doesn't work!

The iroha mini comes with a three month warranty for defective items. If you think you may have a defective item, please submit an inquiry through our Contact Page.

How do I dispose of an iroha mini?
Please contact your local authorities regarding disposal of electronic items and batteries.

I've lost the User Manual!
You can download the User Manual below:
iroha mini User Manual

Can I wash the iroha mini with water and soap?

Please wash the item with mild soap and cold or tepid water.

(WARNING)
※Do not separate Top and Bottom parts of the item when washing.
※ Please do not use hot water when washing.
※Do not use any alcohol or highly acidic/alkaline cleaners as this may cause the product material to deform.

Is it ok to use it with lubricants?
Yes! Please be sure to use ONLY water-based lubricants.

(WARNING)
※Please do not use with silicone-based lubricants, or oil-based products such as massage oil or baby oil. Usage of these substances may result in discoloring and/or deformation of the product.

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iroha stick FAQ 

How are the iroha stick and iroha mini different?
While both the iroha stick and the iroha mini are waterproof and easily portable, the iroha mini is a single-button, single-speed vibrator with a solid body.

The iroha stick features a dial to control the strength of vibration, a new silicone tip that is soft and dust-repellant, and a cap to make portability a breeze.

Are there any functional differences between the colors?
The colors are purely for aesthetic difference, so please choose the color you like the most!

Do I need to buy batteries for the iroha stick?
The iroha stick runs on 1 AAA battery.

※ A tester battery is included, to check if product functions properly at purchase. ■ Running Time: Approx. 5 Hrs at max strength.

Can I use the iroha stick in the bath?

The iroha stick is waterproof up to 50cm (20"). Please do not expose to strong water currents or depths over 50cm.

How do I turn the product on?
Upon purchase, an insulation sheet will be blocking the circuit inside the Battery Cover; please remove this sheet.
Once this is removed, replace the Battery Cover and turn the Power Dial clockwise to turn on.

Can I control the vibration strength of the iroha stick? 
Once the Power Dial is in the ON position, turning the dial further clockwise will make the vibration stronger.

Turning the Power Dial anticlockwise towards the OFF position will make the vibration weaker. Turn the Power Dial all the way anticlockwise to turn the product OFF.

How many vibration modes does the iroha stick have?
The iroha stick has one continuous vibration mode. You can change the strength of vibration with the Power Dial.

How hygienic is the iroha stick?
The iroha stick is waterproof, meaning you can clean it easily with water. Please clean before and after every use and store in a hygienic place.

I've just purchased the item, but it seems to have broken.
We offer a warranty on the iroha stick, please contact us here for defect inquiries.

How should I dispose of the product?
Please contact your local authorities regarding disposal of electronic items and batteries.

I lost my User Manual!
You can download the User Manual here (pdf).
Click here to download.

Can I wash the iroha stick with soap?
Please wash the iroha stick with cold or tepid water. If you wish to use soap, please ensure the soap is a mild, neutral soap.

(Caution)
※ Do not boil or leave product submerged for extended periods of time.
※ Do not wash with alcoholic or acidic substances, as this may lead to product deformation.

Can I use the product with lubricants, lotions or oils?
Please use ONLY water-based lubricants with the iroha stick.

(Caution)
※ Do not use with silicone-based lubricants, massage oils, or other oils such as baby oils. This could lead to product damage, discoloration or deformation of product.

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iroha zen(MATCHA・HANACHA・YUZUCHA)FAQ 

How are the iroha zen and iroha stick different?
The iroha zen and iroha stick can both be used for vibrating pleasure. The iroha stick has a dial for gradual adjustment of vibration strength, and soft silicone at the tip. The iroha zen has a button to navigate three vibration strengths and one pulse pattern, and features the same marshmallow-like Soft-Touch Silicone as the iroha and iroha+ series.

Do I need to buy batteries for the iroha zen?
The iroha zen runs on 2 AAA batteries.

※ A pair of tester batteries is included, to check if product functions properly at purchase.
■ Running time: Approx. 4 Hours

Can I use the iroha zen in the bath?
The iroha zen is fully waterproof up to 50cm (Approx. 19.65 inches.)
Please do not expose to strong water currents or depths over 50cm.
※ Use in water can expose your body to the water you are using it in. Please ensure that you are using the item in a hygienic environment.

How do I turn the product on?
With the batteries inserted facing the correct way, press and hold the Power Button at the base to turn the product On.


How many vibration modes does the iroha zen have?
The iroha zen has 4 vibration modes.
LOW / MEDIUM / HIGH / PULSE

How hygienic is the iroha zen?
The iroha zen is waterproof, meaning you can clean it easily with water. Please clean before and after every use, pat dry, and store in a hygienic place.

I just bought the item and it doesn't work. What can I do?

Please read the "Troubleshooting" section of the User Manual.
If you feel the item is defective, please contact us here.
※ Product Warranty: 3 Months from Purchase

How should I dispose of this product?
Please dispose of the item according to your local disposal laws and regulations.

I have lost the User Manual.
You can download the User Manual here (pdf).
Click here to download.

Can I wash the iroha zen with soap?
Please wash the iroha zen with cold or tepid water. If you wish to use soap, please ensure the soap is a mild, neutral soap.

(Caution)
※ Do not remove Battery Cap when washing.
※ Do not boil, place in hot water, or leave product submerged for extended periods of time.
※ Do not wash with alcoholic or acidic substances, as this may lead to product deformation.

Can I use the product with lubricants, lotions or oils?
Please only use water-based lubricants with the iroha zen.

(Caution)
※ Do not use with silicone based lubricants, massage oils or other oils such as baby oils. This could lead to product damage, discoloration or deformation of product, and will void product warranty.

The Cap won't screw on properly. What can I do?
Please align the two marks as shown below, and turn the Cap clockwise to lock it in place.

Are there any functional differences between the colours?
The colors are purely for aesthetic difference, so please choose the color you like the most!

How do I change the vibration modes?
Pressing the Power Button will cycle through the vibration modes.

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iroha RIN(AKANÉ・KOGANÉ)FAQ 

How are the iroha RIN and iroha zen different?
The iroha RIN and iroha zen can both be enjoyed as battery-powered vibrating items, but the RIN offers a soft spherical tip that provides a brand new sensation for insertable pleasure.

Do I need to buy batteries for the iroha RIN?
The iroha RIN runs on 2 AAA batteries.

※ A pair of tester batteries is included, to check if product functions properly at purchase.
■ Running time: Approx. 4 Hours

Can I use the iroha RIN in the bath?
The iroha RIN is fully waterproof up to 50cm (Approx. 19.65 inches.)
Please do not expose to strong water currents or depths over 50cm.
※ Use in water can expose your body to the water you are using it in. Please ensure that you are using the item in a hygienic environment.

How do I turn the product on?
With the batteries inserted facing the correct way, press and hold the Power Button at the base to turn the product On.

How many vibration modes does the iroha RIN have?

The iroha RIN has 4 vibration modes.
LOW: A slow, soft vibration
MID: A medium range vibration
HIGH: A strong, fast vibration
PULSE: Rhythmic Pulsing

How hygienic is the iroha RIN?
The iroha RIN is waterproof, meaning you can clean it easily with water.
Please clean before and after every use, pat dry, and store in a hygienic place.

I just bought the item and it doesn't work. What can I do?
Please read the "Troubleshooting" section of the User Manual.
If you feel the item is defective, please contact us here.
※ Product Warranty: 3 Months from Purchase

How should I dispose of this product?
Please dispose of the item according to your local disposal laws and regulations.

I have lost the User Manual.
You can download the User Manual here (pdf).
Click here to download.

Can I wash the iroha RIN with soap?
Please wash the iroha RIN with cold or tepid water.
If you wish to use soap, please ensure the soap is a mild, neutral soap.

(Caution)
※ Do not remove Battery Cap when washing.
※ Do not boil, place in hot water, or leave product submerged for extended periods of time.
※ Do not wash with alcoholic or acidic substances, as this may lead to product deformation.

Can I use the product with lubricants, lotions or oils?
Please only use water-based lubricants with the iroha RIN.

(Caution)
※ Do not use with silicone-based lubricants, massage oils or other oils such as baby oils. This could lead to product damage, discoloration or deformation of product, and will void product warranty.

The Cap won't screw on properly. What can I do?
Please align the two marks as shown below, and turn the Cap clockwise to lock it in place.

Are there any functional differences between the colours?
The colours are purely for aesthetic difference, so please choose the colour you like the most!

How do I change the vibration modes?
Pressing the Power Button will cycle through the vibration modes.

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iroha RIN+(HISUI・SANGO)FAQ 

How are the iroha RIN and iroha RIN+ different?
The iroha RIN is battery-powered, while the RIN+ is rechargeable. The RIN+ features additional vibration settings and a stronger motor, and is slightly longer than the RIN. The iroha RIN and RIN+ both feature an elongated shape and spherical tip.

What are the differences in vibration modes between the RIN and the RIN+?
The iroha RIN has 3 vibration strengths and 1 pulse pattern. The iroha RIN+ has 4 vibration strengths and 2 pulse patterns. The RIN+ also has stronger vibrations than the RIN, thanks to its rechargeable motor.

Are there any functional differences between the colours
The colours are purely for aesthetic difference, so please choose the colour you like the most!

Can I use the iroha RIN+ in the bath?
The iroha RIN+ is fully waterproof up to 50cm (Approx. 19.65 inches.) Please do not expose to strong water currents or depths over 50cm.

※ Use in water can expose your body to the water you are using it in. Please ensure that you are using the item in a hygienic environment.

Do I need to buy batteries for the iroha RIN+?
The iroha RIN+ is a rechargeable item and does not require additional batteries for use.

To charge, attach the included USB Cable to the Magnetic Terminal on the product and connect the USB terminal to a USB port connected to a PC or wall-plug adapter.

■ Charging Time: Approx. 120 min (5V1A Lithium Ion Polymer Battery)
■ Running Time: Approx. 90 min (Full Power)

How do I turn the product on?
Push & Hold Button on Base of Product for 3 seconds to turn ON/OFF.

※ Turning the item on or changing vibration modes during charging may interrupt the charge. Attempting to charge the item during vibration will turn on the charging lamp and the item will turn off.

How do I change the vibration modes?
After turning the item on by pressing and holding the button at the base of the product, press the button to cycle through vibration modes.

How hygienic is the iroha RIN+?
The iroha RIN+ is waterproof, meaning you can clean it easily with water. Please clean before and after every use, pat dry, and store in a hygienic place.

Can I wash the iroha RIN+ with soap?
Please wash with cold or tepid water. If using soap, please use only a mild, neutral soap.
※ Do not clean with hot water. Do not place in hot or cold water for extended periods of time.
※ Do not clean with alcohol or highly acidic/alkaline cleaners. This may cause disfiguration of product.

Can I use the product with lubricants, lotions or oils?
Please only use water-based lubricants with the iroha RIN+.

(Caution)
※ Do not use with silicone-based lubricants, massage oils or other oils such as baby oils. This could lead to product damage, discoloration or deformation of product, and will void product warranty.

I just bought the product, but I think it might be broken.
Please look over the Troubleshooting tips in the User Manual.
If this does not resolve the issue, please contact us. (the iroha RIN+ is covered by a 1 Year Warranty.)

How should I dispose of this product?
Please dispose of the item according to your local disposal laws and regulations.

I have lost the User Manual.
You can download the User Manual here (pdf).
Click here to download.

Can I use the charging bases / cases / cables and wall plug adapters from other iroha brand items?
Only the Wall Plug Adapters from other iroha items are compatible with the iroha RIN+. The charging cable for the iroha RIN+ is unique, and is not compatible with any other iroha items.

Can I use other USB Cables available on the market?
The USB Cable for the iroha RIN+ is a Magnetic USB Cable that was made solely for the iroha RIN+, and is not available elsewhere. As such, please do not buy USB Cables from other vendors for use with the iroha RIN+.

Please contact us should you lose your RIN+ USB Cable.
※ If there are any issues with the USB cable included with your RIN+, it may be covered by our 1 Year Warranty, so please contact us.

There is no Wall Plug Adapter included. What should I do?
The iroha RIN+ doesn't include a Wall Plug Adapter. Please use a wall plug adapter you have available, or purchase one for use with the iroha RIN+. The iroha RIN+ can also be charged with a PC USB Port.

※ Please ensure the USB Port / Wall Plug Adapter you are using has an output of at least 5V1A to ensure no damage to either item.

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FLIP HOLE Series FAQ 

Is the FLIP HOLE reusable?
Yes! With proper washing and care, the FLIP HOLE is reusable. Please note that product longevity may vary in accordance with methods and strength of use, lubricant choice, cleaning and storage methods, and overall maintenance.

For best results, use TENGA HOLE LOTION and always follow care instructions.

Is the FLIP HOLE electronic?
The FLIP HOLE is not electronic and may be enjoyed manually.


What is different about each FLIP HOLE?
Each of the FLIP HOLEs contain a completely different internal structure that provide a completely unique sensation, with a different material firmness to suit the experience. Please check each FLIP HOLE product page to see photos of the internal designs and read more about each item.

How should I wash the FLIP HOLE?
1) Remove the Slide Cap and flip the item open.
2) Wash under running lukewarm water.
3) Place on the Slide Cap to air dry.
4) Once completely dry, close and replace Slide Cap for storage.

■ Wash with cold or tepid water.
■ Use only neutral or mild soap. Soaps high in acid or alkaline content may damage product material.
■ Do NOT wash with alcohol or other cleaners.
■ Please ensure the product is completely clean and dry before storing to help avoid mold and other build-up.
 

What should I use for lubrication with the FLIP HOLE?
The FLIP HOLE includes two sample pouches of TENGA HOLE LOTION [REAL].

We recommend using TENGA HOLE LOTION for further uses. Please note that while the material of the interior (TPE) should be compatible with other water-based lubricants, we cannot be held responsible for any damage that may occur from third-party lubricants.

Oils and silicone-based lubricants should not be used, as these can damage the material.

How should I lubricate the FLIP HOLE?
Flip the item open and apply lotion to both halves, ensuring to cover every detail – insufficient lubrication can cause discomfort. Lubricating the insertion point before use will also allow for smoother entry.

What are the size and properties of the FLIP HOLE?
Insertion Depth: Approx. 15cm
Insertion Width: Approx. 4.5cm

Hard-cased (No Stretch)
Reusable
Sample pouches of lotion included

What materials are used to make the FLIP HOLE?
Case and Slide Cap: PC
Internal Sleeve: Thermoplastic Elastomer (TPE)
Lotion: HOLE LOTION [REAL] (Red) Ingredients:
Water, Glycerin, Sodium Polyacrylate, Ethanol, Hydroxyethylcellulose, Phenoxyethanol, Methylparaben, EDTA-2Na, Polysorbate 80, Sorbitan Cocoate, Fragrance

How should I dispose of the FLIP HOLE?
Waste separation and recycling will differ according to region, so please refer to your local guidelines for further details on how to dispose of items made with the materials listed above.

The Original FLIP Series - UK TENGA STORE

The Original FLIP Series

TENGA FLIP HOLE - Revolutionizing Male Pleasure with Style, Pleasure, and Function with the world's first flip-open male pleasure item!

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